TUCO 2026 — Conversation Capture

Institution

Name (optional)

Raffle postcard #

Day

1 2 3

Conversation type

Stand chat Sit-down

Framework

Arrangement

In-house Contract caterer Mixed Unsure

Pain: appetite for change

Happy with current setupActively looking to switch

Pain area (tick any)

Rising student expectations Increasing labour pressures Cost inflation Limited operational resources Need for additional revenue Demand for convenience & flexibility Quality vs. maintaining own identity

What matters most (tick top 2)

How did they react when you shared a point of view?

DismissiveVery engaged, asked more

Angle used (tick one)

Timing: next tender/contract window

Priority — your gut call (optional)

Hot Warm Cold

Next step (optional, one line)